ARCADIA HOUSE POLICIES
May 2020

COVID19 Provisions
Safety: For our safety and yours, we kindly ask that you wear a face mask in common areas of the B&B (except while dining), stay 6 feet from those outside of your party and use provided hand sanitizer before and/or after entering. If you have any illness symptoms; fever, chills, cough, shortness of breath, fatigue, muscle or body aches, loss of taste or smell, nausea, vomiting, diarrhea or chest congestion you should cancel your reservation. (See Cancellation*). If a guest is visibly ill, we will ask that you remove yourself from the property. 

Food: Breakfast can now be delivered to guests rooms and main floor dining tables have been spaced to adhere to social distancing guidelines. 

Cleaning: We use hospital grade disinfectant and clean common surfaces diligently. Guest rooms will be cleaned only after departure. Towels will be replaced by leaving a laundry bag outside of your guest room. 

Cancellation
Reservations require a 50% deposit the date the reservation is made by Visa, MC, AMEX or Discover. Deposits are refundable less a $20 handling fee per room, with cancellation notice at least seven (7) days prior to the date of reservation, thereafter, deposits are not refundable. The reservation balance will be charged to the credit card that you made the reservation with, on the day of reservation to facilitate touchless check in. *If you are ill and need to cancel within 7 days of your reservation, we will gladly refund your deposit in the form of an in house credit to be used at least 14 days after your original reservation

SELF CHECK IN
Due to COVID19 measures, all check in is now Self Check in any time after 4pm. Other times by arrangement: call 231.889.4394 (or text 231.510.0035).

CHECK OUT
Check out is by 11am. Other times by arrangement: call 231.889.4394 (or text 231.510.0035).

ROOM ACCOMMODATIONS
Our rooms accommodate 2 persons maximum (also see Children) due to fire code. All beds are queen size. Twin beds, roll away beds, cots, nursery equipment, etc. are not available.

MASSAGE THERAPY
Check for availability due to State Covid19 measures.

FOOD & DRINK
No hot plates or cooking devices allowed in guest rooms.

SMOKING & CANDLES
Smoking or Vaping (Tobacco or Marijuana) is permitted in outdoor areas only. There is a $100 cleaning fee and dismissal from property for those that do not abide by this policy. Our smoke detectors have gone off due to some types of lit candles.

VISITORS
No visitors will be allowed due to covid19 measures until further notice.

SECURITY
All guest rooms are individually keyed with a bolt lock. Exterior doors are to be kept locked. Please do not allow entrance to others outside of your party.

CHILDREN
Arcadia House Bed & Breakfast welcomes children over 12 with adult supervision. (Kids are people too – 2 persons maximum per room).

PETS
No pets are allowed. We suggest a nearby local kennel: Kim’s Bed & Biscuit 231.889.5586.

OUTDOOR SPA/JACCUZI
Hours: 10am – 11pm. We ask that you be courteous to others using the spa, due to COVID19 measures, you should not share the tub with others outside of your party.

Thank you for your reservation, we look forward to seeing you!

Greg & Patrice Wisner – Owners/Innkeepers