ARCADIA HOUSE POLICIES
May 2021

SAFETY
For the safety of others, if you have not been fully vaccinated, we kindly ask that you wear a face mask in common areas of the B&B (except while dining), stay 6 feet from those outside of your party and use provided hand sanitizer before and/or after entering. If you have any illness symptoms; fever, chills, cough, shortness of breath, fatigue, muscle or body aches, loss of taste or smell, nausea, vomiting, diarrhea or chest congestion you should cancel your reservation. (See Cancellation*). If a guest is visibly ill, we will ask that you remove yourself from the property. 
FOOD
Complimentary breakfast is served 8:30am-9:30am and can be delivered to guest rooms or served on the main floor. A menu to choose from will be provided daily. Please turn your selection in to the basket at the base of the stairs. Text us 231.510.0035 by 9pm if you require “continental” breakfast prior to 8:30am (available on the main floor). No hot plates or cooking devices allowed in guest rooms.
HOUSEKEEPING
Please text us “Housekeeping please” at 231.510.0035 by 11am if you would like housekeeping during your stay. Or if you just require towels replaced, place them in the plastic bag (located in your room), leave outside your door by 11am and we’ll provide replacement towels. Trash can also be taken at this time. Extra bags in bottom of trash can. Let us know what else we can provide.
CANCELLATION
Reservations require a 50% deposit the date the reservation is made by Visa, MC, AMEX or Discover. Your reservation balance will be charged to the credit card that you made the reservation with on the day of reservation. Deposits are refundable less a $20 handling fee per room, with cancellation notice at least seven (7) days prior to the date of reservation, thereafter, deposits are not refundable.
SELF CHECK IN
We guarantee check in by 4pm. You’ll receive a text on the day of your arrival letting you know the time your room is available for check in. An envelope will be at the front door with your name on it and instructions to your room.
CHECK OUT
Check out is by 11am. Other times by arrangement: call or text 231.510.0035.
ROOM ACCOMMODATIONS
Our rooms accommodate 2 persons maximum (also see Children) due to fire code. All beds are queen size. Twin beds, roll away beds, cots, nursery equipment, etc. are not available.
MASSAGE THERAPY
Text Patrice at 231.510.0357 for availability.
SMOKING & CANDLES
Smoking or Vaping (Tobacco or Marijuana) is permitted in outdoor areas only. Ask us for an ashtray for your balcony room if needed and close balcony door and window. There is a $200 cleaning fee and dismissal from property for those that do not abide by this policy. Candle lovers be careful, our smoke detectors have gone off due to some types of lit candles.
VISITORS
No visitors without innkeeper permission.
SECURITY
All guest rooms are individually keyed with a bolt lock. Exterior doors are to be kept locked. Please do not allow entrance to others outside of your party.
CHILDREN
Arcadia House Bed & Breakfast welcomes children over 12 with adult supervision. (Kids are people too – 2 persons maximum per room).
PETS
No pets are allowed. We suggest a nearby local kennel: Kim’s Bed & Biscuit 231.889.5586.
OUTDOOR SPA/JACCUZI
Hours: 10am – 11pm. Loud voices and loud music are not appreciated.
Thank you for your reservation, we appreciate your patronage!
Greg & Patrice Wisner – Owners/Innkeepers